EMPLOYEE RELATIONS

Vibe endeavors to maintain a positive work environment. Each employee plays a role in fostering this environment. Accordingly, we all must abide by certain standards of conduct and performance based on common sense and fair play. Vibe has established the following standards to guide our employees’ daily actions and interactions. The information can also be found in the employee handbook.

Vibe Restaurants Standards of Conduct & Performance

Review the decision matrix before issuing final notices or terminations:

Approval and Decision Matrix for Final Notices and Terminations

Below are the supporting documents used for performance management:

Acceptable Behavior

Attendance

General Restaurant Guidelines

Integrity

Job Performance

Respect

Smoke, Drug, Alcohol-Free Workplace

Workplace Safety, including Workplace Violence

Job Performance – Extended Space

The Letter of Expectations can be used in place of a job performance coaching. This form is particularly useful to support managers and restaurant associates in clearly defining key tasks or routines necessary for success.

Letter of Expectations

When a situation requires an investigation or corroboration, or an allegation of misconduct is brought forward, associates may be asked to provide a written statement. Leaders should collect as much detail as possible from the associate before asking for the statement. The statement should include the who, what, when, where, and relevant details discussed.

Witness Statement Form

Customer Incidents and General Liability process using Zenput

Workers Compensation Insurance information

Call 911 for Emergencies when:
Employee or Customer is unconscious and/or unresponsive
Employee or Customer cannot get up from a fall
Employee or Customer requests emergency services

Witness Statement Form

This new workers compensation process takes effective 9-2-25
Nurse Triage and Employee Injury Process

 Conversation Guide to Suspected Drug or Alcohol Use in the Workplace

Americans with Disabilities Act (ADA) 

The Americans with Disabilities Act (ADA) is a landmark federal law that protects the rights of people with disabilities by eliminating barriers to their participation in many aspects of living and working in America. In particular, the ADA prohibits covered employers from discriminating against people with disabilities in the full range of employment-related activities, from recruitment to advancement, to pay and benefits.

The Interactive Accommodation Process (IAP)

Associates or applicants may have a physical or mental health disability and require reasonable accommodation to perform the essential functions of their position or to participate in the hiring process. A reasonable accommodation is a modification to a job, work environment, or the way work is performed that allows an individual with a disability to apply for a job or perform the essential functions of the job.

An accommodation may be requested due to injury or illness, whether personal or work-related, or a return to work following an injury or illness. The accommodation request may be temporary or permanent. You, as a leader, will be provided guidance to begin gathering the information by initiating and engaging in the Interactive Process.

The Interactive Process begins with a conversation between a manager or leader and the associate about the essential job functions and what the associate feels they can and cannot do, with or without an accommodation.

Sometimes, the process will include obtaining a medical release from the associate, whereby their healthcare practitioner can provide information directly to Human Resources and certify the associate’s medical need for accommodation. The provider may also make recommendations on ways by which the company could accommodate the associate’s medical needs.

The final decisions regarding accommodation requests including whether the accommodations would pose an undue hardship for the business, lie with Vibe Restaurants.

Accommodations that are granted will be documented in writing and in detail with agreement between the associate and the leader.

General Manager