Need help finding an in-network PCP?
Visit your medical carrier’s website: bcbstx.com
Want to Learn More?
Click here to watch a video about making the most of your PCP relationship
Click here to learn more about the importance of having a PCP
Click here to learn how to make the most of your doctor visit
Have Questions About Your Benefits?
Contact the Benefit Resource Center (BRC):
855-874-0110 (Mon –Fri, 8 AM –5 PM CST)
A key step in maximizing your health benefits is selecting a Primary Care Provider (PCP). Your PCP is your main contact for routine checkups, screenings, and managing your overall health journey. We encourage you to schedule your annual preventive screenings - which your plan covers 100%. Taking these simple, proactive steps will help you stay healthy, access care easily, and fully utilize your available resources.
Take the time to choose a PCP today! It’s a simple step toward better health for you and your family.
Your health matters and having a Primary Care Provider (PCP) is an important step in managing it.
A PCP is your go-to provider for day-to-day health needs. They can help with preventive care, routine checkups, and coordinate any specialty care you may need. Each family member can have a different PCP based on their needs.
Your PCP might be a:
Family Practitioner
Internist
General Medicine Physician
Pediatrician
OB/GYN
Why choose an in-network PCP?
Even if your plan doesn’t require it, selecting an in-network PCP helps you save money and ensures your care is covered.
Qualified employees can log in to select and view their benefits using the Employee Navigator Website - Select Register as a new user.
These documents provide an overview of our current benefit plans for qualified employees:
2026-2027 Employee Benefits Guide (Crew)
2026-2027 Employee Benefits Guide (Managers and Above)
Have Benefits Questions?
BRCSouthwest@usi.com | Toll Free: 855-874-0110
Benefits Specialists available Monday through Friday, 8:00am to 5:00pm CST
Or
See the above Benefits guide for a full list of Important Contacts
Life doesn’t always go as planned. And while you can’t always avoid the twists and turns, you can get help to keep moving forward. We can help you and your family, those living at home, get professional support and guidance to make life a little easier. Our Employee Assistance Program (EAP) is available to you in addition to the benefits provided with your MetLife insurance coverage. This program provides you with easy-to-use services to help with the everyday challenges of life — at no additional cost to you.
The purpose of the Whataburger Family Foundation is to provide emergency assistance to Whataburger Franchise Employees who are experiencing an immediate and unforeseen financial hardship.