HIRING & PAYROLL

Paradox will become our main applicant tracking system beggining Dec 1st 2025. Paradox is powered by Anna our personalized VIBE AI recruiting assistant who guides candidates and managers through the application and interview process. All candidates will Hiring will be initiated in GetMyPayStub.

Here are a few helpful links for training.

Pardox Go Live Checklist

Paradox Admin Training Slides

Paradox Admin Training - Recorded Session

Paradox User Training Slides

Paradox User Training - Recorded Session

Status Change Form

UNDER DEVELOPMENT - For Testers ONLY - Google Status Change Form

This status change form must be completed for all employee transfers, promotions, and pay changes. After the Operations Coach or Director approves the status change form, it must be emailed to payroll payroll@viberestaurants.com to be entered into paymasters.

Note: For terminations, downloading the document on to your computer and then filling out the “reason” information will allow you to select termination codes from a drop down box.

Use this form for all above-store (Suffolk, Coaches, and Above) new hires, terminations, and role/title changes. It’s the one-stop shop that alerts everyone who needs to know, so you don’t have to send multiple emails. 

Whenever possible, submit at least 2 weeks before a new hire’s start date to help us set them up for success from day one. 

Employee onboarding / offboarding form

Vibe has developed established guidelines so that communication of payroll can be clear, direct, and professional, especially since it affects employee paychecks. The manual nature of our current payroll system requires upholding all deadlines and time-bound protocols to counteract the frequently missed processing cutoff (1:30 PM CST) and the subsequent time constraints that generate critical errors.  Please see the links below for documentation and full guidelines/deadlines.

Payroll Guidelines Full Document

Payroll Communication and Deadline

SCF Process

Employee Rehire Process

Zero Earnings Process

Direct Deposit Returns

This document outlines the process for internal promtions and steps to update the promotee in the TalentReef and Payroll systems.

Internal Promotion Overview – 1 pager

Internal Job postings:
Little Caesars   Wingstop   Whataburger

Refer a candidate to Vibe. If they are hired as a team member, shift manager or assistant manager, BOTH the current employee and the employee referred will receive $25 on their payroll check. If both are still employed at 90 days, both receive an additional $100.

If the candidate is hired as a General Manager, you as the referring employee, will receive $500 after the new GM has been in place for ninety days.

Rewards will be grossed up to ensure employees receive the full reward amount after taxes. Rewards will be paid out as soon as administratively possible.

Associates who refer relatives* are eligible for the reward only if the the relative will be working in a different restaurant.

Relatives are defined as spouse, parent, sibling, child, grandparents, aunt, uncle, cousin, niece, nephew and includes all step or half members.

Referral Program Poster

Referral Program Printable Form

GetMyPayStub is where the new hire onboarding process and paperwork will be completed by the employee. During these steps the employee will enter their personal information, taxes, direct deposit, etc. The manager will validate the new hire’s I-9 (and submit E-Verify in participating states). An employee is not considered Hired and cannot start working until their onboarding is complete.

Manager Start Onboarding Guide

Employee Onboarding Guide

Manager Onboarding Approval Guide

Employee Self Service Access

Updating GMPS Emails

What do I do when I get an error message saying the new hire is not eligible to be hired

Paymasters is our human resources and payroll platform. All completed employee information is stored in Paymasters. This is where we keep track of current employee information, documents, and pay rates. Employees must be terminated within Paymasters when they are no longer active with the company.

Paymasters is also where Operations Coaches will complete bi-weekly payroll for their areas.

After each pay period, each brand’s payroll hours are automatically transferred into Paymasters. Note: This will only work if the payroll IDs have been entered into the brand’s timekeeping system

Paymasters NBO Pairing Job Helper

Paymasters Overview: Presentation

Rapid! Paycard is used to set up paycard accounts for employees. Paycards must be set up in the Rapid! portal before they are given to the employee. The paycard’s direct deposit information must then be entered during the onboarding process or directly into Paymasters if they are already a current employee.

Rapid Paycard Job helper

Rapid Paycard overview:

Presentation